Fundamentals of business engineering and management

Fundamentals of Business Engineering and Management

A systems approach to people and organisations

The approach to management problems introduced in this book is known as the 'Delft School of Business Engineering and Management' approach. It is a school of thought that is well known in the Netherlands and which has proved to be successful. Outside the Netherlands interest in this approach is also increasing.

This Delft method has been developed at the renowned University of Technology in Delft. When summarised the method may be characterised in the following main ways:

Business means: service provided for people, by people;

With the analysis and therapy attached to organisation problems it is best for one to look at processes and to describe those processes according to the systems and model approach;

An interdisciplinary approach is what best suits modern, complex problems of leadership and organisation;

This book has in the first place been written to help up and coming managers, students still in training or managers with a technological background to orient themselves to the way in which companies and institutions operate. The book is also of interest to colleagues with different backgrounds who are interested in adopting a systematic approach to management problems.

Contents

Preliminaries

PART ONE. Systems approach to organisations

1 Business engineering and management, an introduction to the field of study

2 Companies in the context of society

3 Introduction to the system approach

4 The main functions in an enterprise

5 Organising operations

6 Management of product development from a life cycle perspective 1

7 Management of product development from a life cycle perspective 2

8 Objectives and policy

9 The integration and application of models

PART TWO. Systems approach to co-operation

10 Basic forms of co-operation

11 Working together in a task group

12 A fundamental problem approach model

13 Forms of leadership

14 A history of management

PART THREE. Economic aspects of entrepreneurship

15 Cost price calculations 1 principles and main outlines

16 Cost price calculations 2 principles and main outlines

17 Market mechanisms

References

Index

http://www.vssd.nl/hlf/b001.htm