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Continual service improvement based on ITIL V3
De FSM-methode
De ISM-methode
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De USM-methode - versie 2
De USM-methode – versie 3
Diseno del Servicio basada en ITIL V3
E-Book: IT Service Management basierend auf ITIL V3 - Taschenbuch
Fondations de la gestion des services informatiques d'apres l'ITIL
Foundations of IT service management
Foundations of IT service management based on ITIL
Foundations of IT Service Management op basis van ITIL
Foundations of ITIL® | 3
Foundations van ITIL V3
Frameworks for IT management
Frameworks for IT Management
Fundamentos de gestion de servicios TI
Fundamentos de ITIL ® V3
Fundamentos do gerenciamento de servicos em TI
Gestión de servicios TI basado en ITIL V3
Global best practices
Grundlaget for IT service management
Implementing ISO/IEC 20000 Certification: The Roadmap
Implementing ISO20000 Certification
Implementing Metrics for IT Service Management
Information Security
ISO/CEI 20000
ISO/IEC 20000
ISO/IEC 20000 Guía de bolsillo
IT Financial Management
IT Governance based on CobiT 4.1 - A Management Guide
IT Outsourcing | 1 Contracting the Partner | a management guide
IT service management
IT Service Management
IT Service Management basierend auf ITIL V3
IT Service management best practices | 4
ITIL | 2011 Das Taschenbuch
ITIL | 2011 Editie | Pocketguide
ITIL | 2011 edition
ITIL 4 en USM
ITIL pocketguide | 2011
ITIL V3
ITIL V3
ITIL V3
ITIL V3
ITIL V3
ITIL® 4
ITIL® 4 – Pocketguide
ITIL®4 - A Pocket Guide
Laat DevOps slagen met USM
Les fondamentaux d'ITIL V3
Lifecycle Approach based on ITIL V3
Mejora continua del servicio basada en ITIL® V3 (spanish version)
Metrics for IT service management
Projectmanagement op basis van Prince 2 | 2005
Projectmanagement op basis van PRINCE2
Service Agreements
Service rescue!
Service strategy op basis van ITIL V3
Service transition op basis van ITIL V3
Six Sigma for IT Management
Six Sigma for IT Management
Six Sigma for IT Management
Six Sigma for IT Management - A Pocket Guide
The ISM method Version 3
The ISM method Version 3
The Service Catalog
Unified Service Management
Unified Service Management: the USM method
Reeksen
Best practice
99 BUSINESSmodellen
A4 afronden van het project
Agile
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Applicatieportfoliomanagement voor IT-complexiteitsreductie
Applicatieportfoliomanagement: IT-Complexiteitsredeductie in de praktijk
ASL
ASL 2 Self- assessment
ASL a management guide | Nederlandse editie
ASL Ein Framework für das Application Management
ASL2
ASL2 Zelfevaluatie
Automatisering van productieprocessen op basis van ISA-95
Basiskennis informatiebeveiliging
Basiskennis informatiebeveiliging op basis van ISO27001 en ISO27002
Basiskennis informatiebeveiliging op basis van ISO27001 en ISO27002 – 4de herziene druk
Better Practices of Project Management based on IPMA-C and IPMA-D- 2nd. edition
BiSL
BiSL
BISL - Een framework voor functioneel beheer en informatiemanagement
BiSL – Een framework voor business informatiemanagement
BiSL ® Next - A Framework for Business Information Management
BiSL a framework for functional management and information management
BiSL Next
BiSL Zelfevaluatie
BiSL® Next – Een Framework voor business informatiemanagement
BiSL® Next in uitvoering
BiSL® Zelfevaluatie
Business Analysis | guide version 2 – A pocket Guide
Business analysis based on BABOK guide | Version 2
Business informatiemanagement en BiSL in de praktijk
Business informatiemanagement in de praktijk
Business Information Management, Digital Information Design (DID) Foundation
Business Transformatie Framework -
Business- en informatieplanning - een raamwerk voor organisatieverbetering | Versie 2014
CATS CM | 2014
CATS CM® versie 4
COBIT 5
Continual service improvement based on ITIL V3
Continual service improvement op basis van ITIL V3
Contract management in project management and service management - the CATS RVM methodology
Contract management with CATS CM® version 4: From working on contracts to contracts that work
Contractmanagement bij project- en servicemanagement - de methode CATS RVM
De ISM-methode versie 5
DID® in uitvoering
Digital Information Design (DID) – A Practitioner Guide
Digital Information Design (DID) Foundation
Digital Information Design (DID®) Foundation
DSDM - Een introductie
e-CF The European e-Competence Framework
e-CF the European e-Competence framework
Eine Zusammenfassung des PMBOK® Guide – Kurz und bündig
Foundations of Information Security
Foundations of Information Security Based on ISO27001 and ISO27002 – 3rd revised edition
Foundations of Information Security Based on ISO27001 and ISO27002 – 4th revised edition
Foundations of ITIL 2011 | 2011
Foundations of ITIL® | 3
Foundations van ITIL V3
Global standards and publications | Edition 2012 / 2013
Handboek Managementmodellen
Het BiSL Kaartspel
Implementing effective IT governance and IT management
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Implementing information security based on iso 27001/iso 27002
Implementing ITSM
Implementing strategic sourcing
Information security based on ISO 27001/ISO 27002
Information Security Management with ITIL® V3
ISO 21500
ISO 21500 guidance on project management
ISO 21500 in practice
ISO/CEI 20000
ISO/CEI 20000
ISO/IEC 20000 2011
ISO/IEC 20000-1:2011 | 2011
ISO/IEC 20000:2011
IT Business Management
IT Outsourcing
IT Outsourcing | 1 Contracting the Partner | a management guide
IT Outsourcing: een introductie
IT Service Management Based on ITIL® 2011 Edition
IT Service Management: ISO/IEC 20000:2018 - Introduction and Implementation Guide
IT Service-portfoliomanagement
IT-servicemanagement op basis van ITIL | 2011 Editie
ITIL | 2011 Das Taschenbuch
ITIL | 2011 Editie | Pocketguide
ITIL | 2011 edition
ITIL pocketguide | 2011
ITIL V3
ITIL V3
ITIL V3
ITIL V3
ITIL V3 Foundation Exam 2011: The Study guide
ITIL® 4
ITIL® 4 – Pocketguide
ITIL®4 - A Pocket Guide
ITSM Process Assessment Supporting ITIL
ITSM Process Assessment Supporting ITIL (english version)
Metric Templates and
Metrics for IT service management
Metrics for service management
Metrics for Service Management
MSPtm (set of 5) | 2011
MSPtm | 2011
Operacion del Servicio
Outsourcing van IT
Passing the ITIL foundation excam | 2011
Passing the ITIL Intermediate Exams
Passing the PRINCE2® 2009 Edition Foundation exam - A Study guide
Preparation Guide for IPMA Individual Certification
PRINCE2
Prince2 | 2009
PRINCE2 | 2017
PRINCE2 Editie 2009 - Pocket Guide
Prince2 TM | voor opdrachtgevers
PRINCE2® 6de Editie - Pocket Guide
Prince2tm
PRINCE2tm (set 5 ex)
PRINCE2™ 6th Edition - A Pocket Guide
PRINCE2tm Edition 2009
Process management based on Sqeme | 2008
Process Management Based on SqEME | 2008 edition
Process Management Based on SqEME® | 2008
Programmamanagement | 2011
Programmamanagement op basis van MSP 2011 edition
Project Management | 2009 Edition
Project management based on Prince2 (english version) | 2009 edition
Project management office management guide
Projectmanagement | Editie 2009
Projectmanagement | IPMA-C en IPMA-D
Projectmanagement based on Prince 2 | 2009
Projectmanagement IPMA C Examenvoorbereiding
Projectmanagement IPMA D Examenvoorbereiding
Projectmanagement op basis van ICB versie 4
Projectmanagement op basis van ICB versie 4
Projectmanagement op basis van ICB versie 4 –4de geheel herziene druk – IPMA B, IPMA C, IPMA-D , IPMA PMO
Projectmanagement op basis van IPMA-D
Projectmanagement op basis van IPMA-D
Projectmanagement op basis van IPMA-D | Theorieboek
Projectmanagement op basis van NCB | 3
Projectmanagement op basis van NCB versie 3
Projectmanagement op basis van PRINCE2
Projectmanagement op basis van PRINCE2 ® Editie 2017
Projectmanagement op basis van PRINCE2®
Projectmanagement voor het HBO op basis van IPMA-D
Projectmanagement voor het HBO op basis van IPMA-D | Werkboek | Werkboek
Projectmanagement voor opdrachtgevers
Projectmanagement voor opdrachtgevers
Projektmanagement auf der Grundlage von Prince2 | 2005
Risicomanagement op basisi van M_o_R en NEN/ISO 31000
Scrum
Scrum - Un Guide de Poche
Scrum – A Pocket Guide – 3rd edition
Scrum – A Pocket Guide 3rd edition A Smart Travel Companion
Scrum A Pocket Guide
Scrum Taschenbuch
Service automation framework
Service design op basis van ITIL V3
Service operations op basis van ITIL V3
Service strategy op basis van ITIL V3
Service transition op basis van ITIL V3
SIAM
Six Sigma for IT Management
Six Sigma for IT Management
Six Sigma for IT Management - A Pocket Guide
Succesvol Digitaal Transformeren
Surviving outsourcing
The better practices of project management
The EFQM excellence model for assessing organizational performance
The ISM method | version 5
The IT factory
The IT Service Handbook
The IT Service management process manual
The IT Service Part 1 - The Essentials
The ITIL process manual
The NIS2 Navigator’s Handbook
The Service Catalog
The Service Catalog (Japanese version)
Timemanagement: Slim Taakmanagement
Titel onbekend, hergebruiken
Verandermanagement in organisaties
Wegwijzer voor methoden bij enterprise-architectuur 2de herziene druk
Wegwijzer voor methoden bij enterprisearchtectuur
Wegwijzer voor methoden bij projectmanagement
IT Service management
DevOps Handboek
Global best practices
ITSM Library
capacity management
Financial management
Foundations of IT service management
Foundations of IT service management
Frameworks for IT Management
Fundamentos de gestion de servicios TI
Implementing ISO/IEC 20000 Certification: The Roadmap
Implementing Metrics for IT Service Management
ISO/IEC 20000
ISO/IEC 20000 Guía de bolsillo
IT Governance based on CobiT(V4) | A Management Guide
IT Service management best practices | 4
IT Service Management from Hell based on Not ITIL | 3
ITIL V3
Service Agreements