Basic skills of good management

Managers today seem to have to be jacks of all trades. Delegating, co-operating,
motivating, planning and even keeping up to date with developments as
well as taking training courses: this is what is expected of managers today.
But who can possibly do all these things at the same time?

Coen Dirkx and Anton van den Dungen show us which skills you need to be a
manager, how to obtain these skills and how to put them into practice without
becoming completely snowed under. Using models, recommendations and
practical examples they cover the most important management skills. Theoretical
background is also covered, but in the form of bullet points; it is the
practical aspects of management that are always given precedence.

Both authors have worked for many years in the world of management training
and are familiar with all its practical workings. Basic Skills of Good Management
has become a standard reference book for practical management skills.

Anton van den Dungen began his career as a lecturer in higher vocational
education. He then worked for over 15 years as a trainer and consultant in
leadership at Schouten & Nelissen. In recent years, he has focused primarily
on coaching managers and providing support for stress and burnout.

Coen Dirkx is an expert in communication and socialization processes. He
worked at various organizations, including Schouten & Nelissen, NS, Movares,
Achmea and the Dutch Tax Administration. Besides Basic Skills of Good Management
he wrote several bestselling books about feedback and communication.