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IT Governance based on CobiT(V4) | A Management Guide
Projectmanagement op basis van Prince 2 | 2005
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ITSM Library
capacity management
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Foundations of IT service management
Foundations of IT service management
Frameworks for IT Management
Fundamentos de gestion de servicios TI
Implementing ISO/IEC 20000 Certification: The Roadmap
Implementing Metrics for IT Service Management
ISO/IEC 20000
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IT Governance based on CobiT(V4) | A Management Guide
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